Gastonia, North Carolina, Harley-Davidson, Buell, Motorcycle, Dealer, Used, Parts, Accessories, MotorClothes, Gifts

Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

"I'm a life long, everyday rider. I have dealt with HD dealerships that were very poor, mechcanically inept costing me thousands of dollars redoing their screw ups while reconditioning a 1990 soft tail. Then I went to Carolina and my HD problems went away! The service department is extremely customer focused. Dan and his guys go out of their way to ensure care is taken to satisfy my needs as a customer. I am really blessed to have found Carolina HD. They care about me and my rides. "

By: Buzz York, SC

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"Hands down the best dealership I have ever dealt with! I drove 100 miles to take look at a 12 year old bike. When I walked in the door they treated me like a life customer that was spending a fortune, and made me feel at home. A special thanks to ZZ in sales, Lee in finance, and Vince. You guys are the best! Thanks agin for everything and we will doing business with you again in the future."

By: bryan wilkesboro, NC

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"YOUR DEALERSHIP IS BEAUITFUL. YOUR STAFF WERE VERY POLITE AND HELPFUL WITH ALL OUR NEEDS."

By: KIM UNION MILLS , NC

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"I visited several other dealers before I bought my 09 V-Rod. Vince and the team at Carolina were hands down the most helpful, friendliest, and most knowledgable, of all the other dealers. I will continue to do my business here even though they are not the closest to my home. Thanks again Carolina Harley "

By: Jason Chesnee, SC

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"I had an aftermarket 5 gallon gas tank installed on my 2005 vrsce,Iam very pleased with the workmanship. what stands out the most is the professionalism and friendliness of the employees,not just in the service dept but the entire establishment.I feel very fortunate that i was directed to your establishment by a co-worker,short story but i feel it needs mentioning. One year ago i purchased the aftermarket tank on line,cost $500.00. I brought the kit to my local h-d dealership and was told it could be installed by their v-rod mechanic. my v-rod was in the shop for 3 weeks,when i picked it up I was told the tank would not work,that too many alterations would have to done,particularly to the frame. The dealership felt the liability issues were too high and therefore would not attempt the installation. another h-d dealership in the upstate would not research the kit and declined on the basis that they never heard of such a kit. You can imagine the dilema I felt,$500.00 down the drain,one year later on a whim i spoke with dan in the service dept. he was not familiar with the kit and referred it to your v-rod mechanic. I was told he would call me that following monday which he did. what impressed me was he went on the internet,found the product,pulled up the installation instructions,8 pages,and told me he felt he could install it which he did. thankyou...........charles balzotti"

By: charles roebuck, SC

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"I would like to say that my experience at Carolina Harley Davidson was great. Everyone was very friendly and professional. I took the Riders Edge Course first before I decided to make the purchase of the Sportster 1200 and the course was fantastic. Amy and Dennis where great and their instruction made me feel much more at ease with the decision to ride on the highways. They where nothing short of awesome! During the purchase of the bike Vince and Tim answered all my questions accurately and made sure that any concerns I had where addressed. The deal I got on the bike was great along with the Service Departments help installing the accessories. Everything was done perfectly and I�m very pleased. Lee helped me with the financial end of the purchase and was very professional and knowledgeable. All the sales associates where very helpful in helping me pick out the correct riding gear along with offering knowledgeable advise. Thanks a lot Carolina and I look forward to doing business with you in the future. Keep up the good work. Thanks Tim C"

By: Tim Mount Holly, NC

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"My brother came in from Dallas, TX and he is an experienced Harley rider and ex-Harley owner. I decided to call the dealership about renting two bikes for a short trip to the Blowing Rock area. Dan in your rental department was outstanding! I came up and looked at your rental inventory and picked out two bikes for our trip. We came in on Sunday and pickup the bikes, helments, and rainsuits. Clean first class 2009 bikes. When we returned we were running late and I called Dan and he actually waited on us to return that evening. I ended up buying a used 2009 Road King, but I have been purchasing accessories from your dealership . Dan is the biggest reason I purchased a Harley, great customer service and customer experience! Take care, KP "

By: Kenneth Mt. Holly, NC

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"Everytime I go to Carolina Harley I am always treated very well by everyone there. Out of all the Harley Davidson dealerships I have been to Carolina is the best. The only thing I will buy from another dealer is a t-shirt."

By: Steve Mount Holly, NC

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"I purchased my Dyna Glide new in 1998 at your old shop. I was talking to one of your delightful salespeople, Pammy, and told her I bought my bike when Carolina Harley was a real bike shop, before it was transformed into a boutique. Pammy found the term humorous, and said she'd never heard it put that way. I explained that it's becoming very difficult, these days, to find parts for motorcycles, but there are thousands of panties and t shirts to choose from. It's just a funny, tongue-in-cheek rant I've been on for a few months, after it took H.D. three weeks to produce a shift rod for my bike. But all is well, and I received fantastic service from Miss Pammy, she was very upbeat, funny, and VERY accommodating! And as a final note, I actually purchased some H.D. panties, which she wrapped, and the whole experience cost me less than a hundred dollars! Now, THAT is a miracle! LOL Keep on laughing, Pammy! Jim"

By: jim charlotte, NC

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"I bought a used 2003 V-Rod from a friend of mine in May 2008. It only had 735 miles on it (what a waste). I started having some fuel problems with it earlier this year. Carolina Harley Davidson was recommended to be by a local mechanic in my hometown. When service looked into the problem, they discovered a problem with the fuel pump flange. i was looking at an $800-$900 bill. Chris in service looked into the issue deeper and found a directive had been issued from Harley Davidson regarding this problem but it had long since expired. He (Chris) discussed this issue with Laurie (she handles warranty issues) who agreed to fix the problem for me at no cost (this really made my day - Hell this made my week).!!! This made me a customer for life! That's why on August 03, 2009 I purchased a 2009 Deluxe from Carolina Harley. Thanks to Chris & Laurie & Jeff from the sales floor."

By: Phillip Lancaster, SC

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"I am a 1st time owner. The staff here made my buying experience easy. I will be a customer for life.Keep up the good work . Thanks very satisfied customer."

By: Jeffrey Gastonia, NC

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By: carman lincolnton, NC

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"i have a 1200cc sporter my wife got me a year ago,it is a 2007 ,but with all the new parts i have got from u it looks like a brand new bike...we was very happy to find all my parts at a good price...i am making my bike like a theme bike & u aways have my parts right there & so when i get something new a little at a time i no it is there....at a fair price on my parts ..me and my grandson love just going up there all most every weekend he is just 6 and he loves bikes he is the one that come up with the SKULLS THEME BIKE well i guess me & zack well see u soon....P.S. LOVE THE SHOWROOM"

By: daniel "danny" gastonia, NC

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"I was in town for business and stopped in to the dealership to look around. While I was there looking around I ran into one of the instructors for the rider training there. I believe her name was Amy. She was more than willing to answer all of my questions and made me feel very comfortable. It was a nice suprise and solitified my choice in the dealership that I will make my purchase at. I was glad to see that there was a female instructor. Thanks for the info Amy....see you in class !!"

By: Anonymous Atlanta, GA

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"My wife and I have been in Harley shops all along the east coast from Niagara Falls to Florida. The workers in Carolina's showroom floor were by far the friendliest that we have ever encountered. We only stopped in to look around as we were passing through and were totally impressed by your staff. Thanks for the assistance and kindness."

By: Anonymous Fayetteville, NC

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"My 2008 Softail Custom had a serious issue with the numbered custom paint job. I want to commend Tim and Laurie for their passion in making sure the bike was repainted under warranty. They even gave me another set of paint to ride until mine was fixed to everyone's satisfaction. All the service associates were courteous and understanding in getting the bike back to original quality. I also want to thank the district manager for coming to Gastonia on an unscheduled visit and assisting Laurie in coming to my defence on this issue. Laurie will fight for her customers. I really got to know most of the sales associates now and they seem to be very prideful in their work and make each vist enjoyable. Thanks Carolina H-D Danny Lloyd"

By: Danny Gastonia, NC

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"I went shopping for my first Harley Davidson knowing not much more about them than they were pretty and that i had always wanted one.I walked in finding a large selection of both new and used motorcycles to choose from.I was greeted by Dan; he helped me pick out one that was perfect for a first time Harley purchaser like me.I found Dan to be both very helpful and knowledgeable; without being pushy.My financing was handled by Ron with the same friendliness and attention to detail. The 2002 Dyna wide glide I bought at Carolina Harley-Davidson, runs and looks new, and was very affordable. All and all; these two guys helped make my mid-life desire to own a Harley Davidson; not only a pleasureable one, but also one of the best purchases of my life.I intend to do all of my future business with them."

By: Wallace Iron Station, NC

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"Hunter and Brandon in the service dept. was great picked my Road King up at home serviced everything put new tire on battery installed, gave me a price that was very reasonable called when it was ready. Bike was cleaned. Scott in part has always been a great help. This is a family owned buisness and they treat you like family."

By: Dean Belmont, NC

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"It was a pleasure dealing with EVERYONE at the dealership. Everyone was extremely knowledgeable, helpful and friendly. Never met a better bunch of people. Everyone made us feel like family. "

By: Wayne Gaffney, SC

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